Posted by: Yosef B. | November 29, 2012

How to change your Exchange E-mail Account Password

How many times have you heard about a celebrity, politician or even friends and family who have their e-mail accounts hacked? Don’t be the next victim!

There are two ways to protect your e-mail:
1. Choose a difficult password
2. Change your password on a regular basis

In this article, I will show you how to change the password on your Microsoft Exchange e-mail account.

If your company has a security policy to change your password on a regular basis, you’re all set to remember – if not, add a recurring reminder to your calendar to change your e-mail password about once every 90 days.

To change your password, log into your web-mail account (NOT in Outlook!) using your Internet Explorer browser (if you use another browser, you may not see all the options listed below).

If you don’t know what your web-mail address is, (in Microsoft Outlook 2010) go to the “File” tab on the menu ribbon. Select the Account you wish to modify in the drop down menu under the “Account Information” banner on the Info sub-tab. The web-mail address should be listed next to the “Account Settings” button next to your picture (see text in red in picture below).

Outlook 2010 File Menu

When you load the web-mail address in your browser, you will get a login screen. Enter your e-mail (or sometimes domain\username) and password and press the “Sign In” button.

Outlook Web App Log In Screen

In the top right corner, select “Change Your Password…” from the Options menu.

Outlook Web App Options Menu

Enter your current & new password & click “Save”. Again, please note: you may not see the “Save” button unless you are using Internet Explorer as your browser. The Outlook Web App does not play nice with non-Microsoft browsers…

Outlook Web App Change Password Screen

The next time Outlook tries to connect to the server, it will ask you to log in using your new password.

That’s all folks!



  1. how do chang my password if i can not get in to exchang outlook

    • Hi Wendi – I’m happy to help but need more information. What error are you getting and where are you getting it when you try to get into Exchange Outlook? Do you mean you’re trying to login to your exchange account in a browser online? Or do you have Microsoft Outlook open and you can’t remember your password?

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s


%d bloggers like this: